You’re eligible for a refund if you meet the following conditions: :
- All returned goods must be shipped back to this address within 14 days of delivery:
BANALE s.r.l. via Ricotti 15
- You cover shipping and carriage costs (we only cover these costs if the product is faulty or damaged)
- The goods are packaged with a cover letter that indicates your order number and name
- None of the goods are damaged
You'll get an email confirmation when we receive the returned goods, and we’ll issue a refund within the following 30 days. Refunds are directed back into the account you made the purchase with. Please email email@example.com if you have any further questions.